qaSignature - Software Quality Assurance

Amicas

CardScan

Gulfstream Bioinformatics

Sonic Software

Stylus Studio

Symantec

	“What was unique about qaSignature was that they provided a service, not only a tool. They were the only vendor that would take responsibility for the deliverable for a fixed cost. I was very skeptical at first... They said they could do something that no one else said they could do, and they said they could do it in a month. It sounded too good to be true. Since we started working with qaSignature, our QA team is able to focus on testing new features and we’re comfortable that when something breaks, qaSignature will catch it.”

“What was unique about qaSignature was that they provided a service, not only a tool. They were the only vendor that would take responsibility for the deliverable for a fixed cost. I was very skeptical at first... They said they could do something that no one else said they could do, and they said they could do it in a month. It sounded too good to be true. Since we started working with qaSignature, our QA team is able to focus on testing new features and we’re comfortable that when something breaks, qaSignature will catch it.”

-- Dexter Sealy, VP of engineering, CardScan

The Client
CardScan, Inc. develops and markets electronic solutions for capturing and managing contact information. They help individuals and organizations gain more business by accelerating the capture, access, and accuracy of business contact information.

The Challenge

“Standard Automation approaches were lacking. We had to leverage the best skills and technology available to get the optimum impact.” - Lisa VanZant, Director of Quality Assurance

“We quickly realized that we could not continue to throw more resources at the problem.
We needed a solution for today as well as the flexibility for growth in the future.”- Dexter Sealy, VP of Engineering

The qaOptimization^® solution
qaSignature created a suite of optimized tests for CardScan that covered:

Operating systems (Windows 2000, XP, Vista)
Languages (English, German, French, Spanish, Italian, Dutch, Brazilian Portuguese)
Products (Personal, Executive, Team)
Third-party solutions (ACT!, Microsoft Outlook, Outlook Express, Palm Desktop, Lotus Notes, GoldMine, Smart Phone, Palm Device, Microsoft Exchange, Lotus Domino)
11 previous versions of the CardScan application

The Results

Positioned product as Market-Leader
Reduced Release Cycle from 9 to 2 months
Completed testing of 148 systems simultaneously on 12 computers in 22 hours; previously this required 87 computers and 29 highly skilled specialists
Reduced regression test cycle time by four weeks
Per year savings of $3.3MM based on $40 per hour rate (on $20MM Business)
Cut product return rates to 2% (the industry average is 10%)

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“Standard Automation approaches were lacking. We had to leverage the best skills and technology available to get the optimum impact.” - Lisa VanZant, Director of Quality Assurance

“We quickly realized that we could not continue to throw more resources at the problem. We needed a solution for today as well as the flexibility for growth in the future.”- Dexter Sealy, VP of Engineering

“We quickly realized that we could not continue to throw more resources at the problem.
We needed a solution for today as well as the flexibility for growth in the future.”- Dexter Sealy, VP of Engineering